Bangkok Bank Mobile Banking is continuously adding new features to meet the needs of mobile investment and financial transactions while providing financial services anytime, anywhere to meet today's digital lifestyle. Highlights include mutual funds account opening, international funds transfers, and transactions via Foreign Currency Deposit (FCD) account and account re-activation with an account number and facial authentication in line with the trends of mobile banking.
Bangkok Bank Executive Vice President Prassanee Ouiyamaphan said that the Bank continues to develop its friendly and accessible platform for users in line with the "Same, same but different because we understand you better" concept.
Recently, Bangkok Bank Mobile Banking has updated its new features to enhance the experience and meet customer's needs in various applications covering the following areas:
Enhance your investment experience: Invest more easily with mutual funds account opening for current users of Bangkok Bank Mobile Banking. This function enables quick mutual fund account opening for general funds and tax saving funds of BBL Asset Management and Bangkok Capital Asset Management. This function also allows customers to make a first-time buy order for a new fund or during an IPO period without visiting a branch.
For scripless bonds, not only can customers subscribe to the new bonds, but they can also display account details of government bonds, including bond details and subscription history, without having to update the bond passbook at a branch.
Enhance your international financial transaction experience: Make international funds transfers more easily via SWIFT in 17 currencies to 124 countries worldwide with a daily transfer limit up to 1.5 million baht with lower fees compared to making the transaction at a branch. Customers can make international funds transfers immediately without applying for the service or submitting any documents.
In addition, the FCD account has extended funds transfers to 14 currencies with a transfer limit of 3 million baht per transaction with no daily limit. This enables customers to better manage cash flow and foreign exchange risk.
Enhance Digital Experiences and Lifestyles: More convenience and a streamlined digital lifestyle experience. Safely reactivate the application on a new mobile phone without the need to visit branches or ATM by downloading the application, entering your account or debit card number, and verifying your identity with facial authentication using the application. New features have also been added to fit your preferences: Bill Alert - never miss any payments again; and Note - categorize your expenses and insert stickers, emoji and special characters. In line with the reopening of the country, the Bangkok Bank Mobile Banking app also allows customers to purchase travel insurance and receive their policy via email after a successful transaction.
Bangkok Bank also makes it possible for customers to make financial transactions without any restrictions on time and place as well as providing them with convenient and safe financial services. Customers can now open an e-Savings account anytime, anywhere. New customers who do not have a Bangkok Bank deposit account just need to download the Bangkok Bank Mobile Banking app, open an e-Savings account with no minimum deposit and apply for a Be1st Smart Debit card with no charges on entry and first-year fees (From January 11 - December 31, 2021). For identification, customers need to bring along their Citizen ID card to the Be My ID service points at any Bangkok Bank branch or Kerry Express nationwide.
"We always value and listen to the voice of our customers in order to improve and deliver maximum satisfaction for users, which reflects our intention of being a "trusted partner" for customers at all times. We have never stopped developing products and services that reflect changing needs and behaviors and which use technology to reduce hassles and complexity to deliver a good experience for all groups of customers."
Mrs. Prassanee added that current consumer behavior indicates that customers prefer to manage their transactions by themselves through smartphones, without going to a branch. According to the Bank of Thailand, in the first quarter of 2021, more than 3.2 billion transactions were made by Thais via mobile banking, up around 10 percent from the previous quarter, and 88 percent from the same period last year. The total transaction value was over 11 trillion baht, up around 10 percent from the previous quarter and 57 percent from the same period last year. In terms of the growth of Bangkok Bank Mobile Banking, the number of users at the end of 2020 increased by 17 percent from 2019, with growth of 60 percent on the number of transactions via a mobile banking platform. The Bank expects to see growth of about 30 percent in the number of users by the end of 2021, or a total of more than 13 million users, according to its target.
The Bangkok Bank Mobile Banking app is available for customers to update and use from today onwards. To follow up on the new features and other interesting information, please visit www.bangkokbank.com, Bangkok Bank Line Official or call 1333 or 0 2645 5555.