AIS affirms its readiness to adapt its operations and build awareness among its personnel, vendors, partners and customers on the importance of personal data protection in compliance with the Personal Data Protection Act coming into effect this 1 June, 2022. Enhancing its personal data management and cyber-security, AIS is implementing digital tools across its organization to delineate data confidentiality and notifying customers of relevant personal data and communication regulations and practices, including the purpose of data collection and processing, safeguards and customer rights, while also building fundamental knowledge on the PDPA in various dimensions.
Ms Saichon Submakudom, Head of Public Relations for AIS, stated that "AIS, as a leader in digital services with over 44.6 million users as well as corporate clients, from SMEs to major corporations, is duty-bound to not only develop products and services that respond to client demands, but to maintain the highest level of security for its information systems and customer data. These duties are part of the company's information security and data protection sustainability policy and related plans".
"Since the PDPA was announced in the Royal Gazette in 2019, we have been continually managing, studying, improving and developing tools and processes to ensure compliance and are now fully ready for the Personal Data Protection Act to come into effect on 1 June. AIS operates in adherence to the law in both policy and practice".
Ms Saichon underlined that "with our readiness to comply with the PDPA, we wish to assure our customers that we have always operated with an emphasis on personal data security and adherence to international standards. We will be intensifying communication with our customers for their awareness of the importance of the PDPA when accessing online services, the need to protect their personal data and their legal rights to personal data".
"Part of this process has involved AIS broadcasting to its mobile and home internet users, corporate clients, vendors and partners, so that they may understand all related regulations and practices, such as the purpose of our personal data collection and processing, limits on data usage and disclosure, our data security measures, customer rights to personal data and channels for contacting the company. We have also added personal data protection and cyber-security measures, such as confidentiality delineation, and provided digital tools for Data Leak Protection (DLP) and encryption of sensitive data to all departments to protect both the company's information and personal data".
"Today, we affirm our readiness and assure all of our customers and stakeholders that we will be operating in alignment with the PDPA, which will enhance our work safeguarding the personal data of our customers, while meeting international cyber-security standards through the use of an intelligent network based digital infrastructure that will keep us ready to adapt to changes in technological safety in line with our sustainable business plan. Being a digital service provider in Thailand, we are also joining in the effort to safeguard, raise awareness and foster digital immunity, so that the nation's digital economy may prosper without obstacle or risk" Ms Saichon remarked.