G-Able Public Company Limited, a leader in 'Tech Enabler' solutions that elevates businesses into the digital era across all dimensions, provides digital concepts and solutions to drive sustainable growth. The Company advises businesses across all industries to prepare for the adoption of artificial intelligence (AI) technology through Cloud technology, enhancing IT infrastructure for seamless AI integration. This approach boosts operational efficiency and business strength in multiple dimensions, including speed, flexibility, and security, ultimately giving enterprises a competitive edge in the market.
Teerapong Jantorn, Senior Cloud Business Development Manager at G-Able Public Company Limited, stated, "AI has become a crucial tool for driving businesses into the future, with global spending on artificial intelligence (AI), including AI applications, infrastructure, IT services, and related business functions, expected to more than double by 2028, reaching USD 632 billion, according to the latest forecasts from the Worldwide AI and Generative AI Spending Guide by International Data Corporation (IDC). This indicates that leading enterprises worldwide are increasingly adopting AI to enhance operational efficiency, develop products and services, and create superior business strategies. However, implementing AI at an enterprise level is not straightforward. GABLE believes that Cloud Technology is a key enabler that helps businesses adapt effectively and maximize their AI applications. It serves as a critical accelerant for enterprises in today's fast-paced environment, particularly because Cloud Technology plays a vital role in integrating and connecting with emerging technologies like AI. Having a robust Cloud Technology foundation allows businesses to manage, organize, and store critical data more efficiently, enabling faster data retrieval, analysis, and processing of large datasets. This capability helps enterprises adapt and respond quickly to customer needs while providing agility in resource management and long-term operational cost savings.
Undoubtedly, if an organization is well-prepared in terms of Cloud Technology, with a robust infrastructure for data management, including storage capacity or data analysis, along with Cloud Platform Services that ensure seamless integration of all systems across both Front Office and Back Office operations with AI in the future, it will gain a significant advantage. Additionally, utilizing Managed Services provided by experienced experts and ready-to-use AI Services will facilitate the efficient adoption of AI Technology, further enhancing the organization's competitive edge in business operations going forward.
If an organization harnesses both Cloud Technology and AI Technology together, leveraging their synergistic strengths, it will create new opportunities for innovation and rapidly enhance operational efficiency. Cloud Technology will provide AI with precise access to vast amounts of processing resources and data, while AI will add intelligence and automation capabilities to Cloud Technology in various ways, including:
- Big data analysis: Using AI on the Cloud to analyze large volumes of customer data enables businesses to better understand and access consumer behavior, leading to more effective sales and marketing strategies.
- Intelligent security systems: Using AI on the Cloud can help detect and prevent cyber threats on a real-time basis.
- Product development: Using AI and Cloud to simulate and test new products not only reduces operational time but also lowers development costs.
The synergy between these two technologies will better and more quickly meet customer needs through increased automation, eliminating the need for time-consuming hardware and software preparations. This includes data storage, retrieval, and processing of large amounts of data. As a result, organizations and businesses can generate new ideas for improving customer services, such as real-time Chatbot responses or intelligent voice assistants that can serve customers in a more timely manner, enhanced document management systems, and application development, among others. Additionally, Cloud Platform Services or Managed Services continuously evolve, leading to new tools that enhance AI development in terms of services, platforms, and AI model training.
However, an equally important aspect that organizations must consider when integrating AI with Cloud Technology is the readiness of their security systems. This includes implementing Cloud systems with measures to prevent unauthorized data access according to each organization's policies, prioritizing different types of data, and, importantly, ensuring that AI is not used to analyze personal data without proper data privacy controls. Organizations must also have a backup plan in case of technical issues, such as problems with connectivity through links or the Internet, which could prevent access to data.
Cloud Technology is thus considered a crucial infrastructure for supporting various technologies, including AI, IoT, VR/AR, 5G, etc., all of which are innovations for the future network and key drivers of business advancement. Cloud Technology acts as an empowering space for processing large amounts of data, essential for these technologies. Therefore, organizations that need to use AI must have a Cloud system as a fundamental technology to facilitate convenient and effective data access and utilization of AI, and to be ready to leverage new business opportunities as planned.